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Hardware Help With Links
Here are a few links to various companies to help you with your hardware troubles.
Shopping W/Links Tips & Tricks With Panache Microsoft Product Support Tips & Tricks Do-it-Yourself.com Anatek Mosaic PC
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This is a couple of my favorite images
I love Hawaii. You won't find better scenery anywhere!
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Here are some basic computer rebuilding procedures
1. Put on Anti-Static Wrist Strap. Attach alligator clip to Computer Chassis. 2. Slide Motherboard into Chassis.
3. Plug Expansion Board onto Motherboard before Motherboard is all the way into Chassis. Then slide Motherboard the rest of the way into Chassis. Expansion Board will have to be lifted onto a tab on Chassis once it's all the way in.
4. Plug Modem into Expansion Board.
5. Attach Frame piece to lock in Motherboard.
6. Install screws into Expansion Board (1), Frame (1), and Modem (2).
7. Install Ram 3, then Ram 2, then Ram 1 onto Motherboard.
8. Slide 5¼" Floppy Disk Drive into Chassis.
9. Slide 3½" Floppy Disk Drive into Chassis.
10. Plug Ribbon Cable into both Floppy Disk Drives.
11. Install Power Supply.
12. Plug Power Supply into both Floppy Disk Drives, then into Motherboard.
13. Plug Ribbon Cable into Motherboard.
14. Install Hard Drive. Hard Drive hooks onto tabs on Chassis, then rotates over to it's seated position.
15. Plug Ribbon Cable into Hard Drive and Motherboard.
16. Plug Power Supply into Hard Drive.
17. Slide On/off Switch onto front of Chassis and plug cable into Motherboard. Remove alligator clip from Chassis.
18. Attach Outer Casing onto Computer. Once in place, tabs in front will lock it on.
19. Plug Monitor, Keyboard, & Mouse into Computer.
20. Plug Power Cord into Computer.
21. Plug Computer and Monitor into wall socket.
22. Turn on both Computer and Monitor and wait for Computer to boot up.
23. Log on to Windows.
24. This Computer will now self-destruct in five seconds.
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How about computer teardown?
BEFORE STARTING, COMPUTER & MONITOR MUST BE POWERED DOWN AND OFF
1. Unplug Monitor and Computer from wall.
2. Unplug Keyboard, Mouse & Monitor from Computer.
3. Remove power cord from Computer. Place on floor between Monitor & Computer.
4. Remove Outer Casing of Computer (tabs in front). Set on floor under monitor.
5. Put on Anti-Static Wrist Strap. Attach alligator clip to Computer frame under Hard Drive.
6. Unplug and slide On/off Switch up. Place on Cardboard (1)
7. Unplug Ribbon Cable from Hard Drive and Motherboard. Place between Computer & Cardboard.
8. Unplug Power Cable from Hard Drive.
9. Remove Hard Drive and place on Cardboard (2). Lift Hard Drive from back past vertical and slide towards Motherboard to remove.
10. Unplug Ribbon Cable From both Floppy Disk Drives and Motherboard. Place Ribbon Cable between Computer & Cardboard.
11. Unplug Power Cables from both Floppy Disk Drives and Motherboard.
12. Remove Power Supply. Place on Cardboard (3).
13. Remove 3½" Floppy Disk Drive. Place on Cardboard (4).
14. Remove 5¼" Floppy Disk Drive. Place on Cardboard (5).
15. Remove screws from Modem (2), Expansion Board (1), and Frame (1). Place on table next to Monitor. Use bit driver with T-15 bit.
16. Unplug Modem from Expansion Board. Place on Cardboard (6).
17. Remove Frame piece. Place on top of Computer of where Hard Drive sits.
18. Remove Ram 1, Ram 2, & Ram 3. Place on Cardboard. Ram 1 pulls straight up. Rams 2&3 have tabs at ends. Tabs bend outwards and then lean Rams towards CPU before lifting out.
19. Slide Motherboard out of Chassis 3" to 5" then unplug Expansion Board from Motherboard. Place Expansion Board on Cardboard (7).
20. Slide Motherboard the rest of the way out of Chassis. Place on Cardboard (8).
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Finally, basic component replacement
1. Make sure computer and peripherals (monitor, printer, etc.) are properly shut down and powered off. 2. Unplug the power cord for the computer from the wall.
3. Remove power cord and all peripheral cords from the back of the computer.
n When you remove the peripheral cords, check them to make sure that there are no bent pins, stripped screws, bare wires, etc.
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4. Remove the outer casing of the computer.
5. Put on your anti-static wrist strap and attach the alligator clip to the metal frame of the computer.
6. Take a good look around the inside of the computer. Make sure all of the connections are seated properly, clips are clipped where they're supposed to be, components are securely screwed in where they should be, no wires are frayed, bare, pinched, or kinked, and that nothing is living in there (you may laugh, but it's a common problem).
7. Remove the power supply to the component that you are replacing (3½" floppy drive, 5¼" floppy drive, CD Rom, zip drive, etc.).
8. Remove the ribbon cable from the component that you are replacing.
9. Remove the component.
10. Give the inside of the computer a thorough cleaning while you have it open. Use your mini-vac or whatever you have. While you are doing that, make sure that all of the connections are secure again and give the computer an inspection. Actually replacing a floppy or CD Rom drive will only take a few minutes, so give good customer service by doing what you can to make sure that you won't be called back out a few days or weeks later to fix something that you could have fixed or replaced while you were there the first time. If applicable, do a little preventative maintenance, your customers will love you for it.
11. Slide the new component into place in the computer and secure it.
12. Plug the ribbon cable into the component.
13. Plug the power supply into the component.
14. Give the computer one last look around to make sure everything is as it should be.
15. Remove the alligator clip from the frame and the anti-static wrist strap from your wrist.
16. Replace the outer casing on the computer.
17. Plug in all peripherals and power cords to the back of the computer.
18. Plug the computer into the wall.
19. Power up the computer and monitor so that you can check to make sure that the new component that you installed is functioning properly.
20. Smile and care about the quality of your work. If you don't care or can't smile, the customer will lose all confidence in your work. When you are friendly and sincere in your dealings with your customers, it doesn't take long for you to be placed in the "can do no wrong" category. Once in this category, even when you do make a mistake, the customer will shrug it off, say "nobody's perfect", and probably relay to your boss what an excellent customer service representative you are. Just don't make too many mistakes.
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